| Will FMTouch work on both the iPhone and the iPod iTouch? |
| Yes, FMTouch works with both the iPhone and the iPod iTouch. |
| Do I have to be connected to the internet? |
| No, you do not have to be connected to the internet. FMTouch runs locally on your mobile device as a local application. You can sync FMTouch while you have FileMaker running with the sync plug-in - sync once an hour, once a day on your own schedule. Watch our new movies to see how to create your own Network for both Mac and PC |
| Will Runtime solutions run on FMTouch? |
| Yes, runtime solutions work on FMTouch. |
| Do I have to design special layouts or databases? |
| This is a tricky question. No, you do not have to design special layouts or databases, but at the same time I would make smart decisions. You are working with a mobile device with minimal viewing real estate. So you may want to put some thought into complexity of your layouts and your database. Smaller databases are also faster and take less time to load. Check out the Style Guide in the documents section of this website. |
| Is FMTouch Relational? |
| Yes, and you will find that the ability to use and edit portals is great bonus! You have the ability to have many related tables and many related databases all talking to one another. |
| Can I have multiple layouts? |
| Yes, you can have multiple layouts, and you can easily deselect the layouts that you don't want to display. Watch the "How To" movie to learn how to deselect layouts. |
| Can I do scripting and calculations? |
| Basic scripting and buttons are now supported. For more details please be sure to read the new updated users guide. |
| Are repeating fields supported? |
| Yes, repeating fields are now supported as are merge fields. As of version 1.23. Note: Repeating fields require FileMaker 9+. |
| Will updates be free? |
| Updates will be free. If you have ever purchased any of our other products such as FMStudio or Dolphin Cart you will know that we vigorously support our products. FMStudio which was released 1.5 years ago has been updated 18 times. Each update free of charge. There may be a charge for major software revisions such as an upgrade from version 1.0 to version 2.0. |
| Will FMTouch work for both Windows and Macintosh? |
| Yes, FMTouch works equally well with both Macintosh and Windows OS |
| What versions of FileMaker does FMTouch support? |
Initially you will need FileMaker Advanced to create your DDR. Once this is generated, FMTouch can be used with FileMaker Pro 8-9. If you do not have FileMaker Advanced we now have a free DDR Generation service.
Note: 8.5 is needed for webviewer support. |
| Why do I need FileMaker Advanced? |
| FileMaker Advanced enables you to generate your database DDR. This information is needed to help FMTouch create your database. Once the DDR is created you can use regular FileMaker Pro 8-9. If you don't have FileMaker Advanced please use our free DDR service. DDR Generation service. |
| Will enterprise or developer licenses be available? |
| Yes, enterprise licensing is available. To learn more about enterprise licensing select the enterprise link at the top of this page. |
| What can we expect as new features etc? |
| We are currently working on several new exciting features. To see a full list of new features check out Features. |
| It tells me my DDR is too big, what do I do? |
Currently FMTouch requires your DDR files to be under 10MB when sending them to the iPhone. Anything over 15-20 MB will likely cause the iPhone to run out of memory and the application would be shut down.
The easiest solution to work with this constraint is to clone your database, remove the layouts you will not be using, and generate a DDR out of it - then once initialized syncing back to the main database will work just fine.
Also as a side note: the number of records and container fields in the database does not affect the DDR size, 90% of the DDR size is determined by the number of layouts and graphical objects on those layouts. Therefore just remove the layouts you won't be using and the DDR will rapidly shrink. If you do want more minimization - delete all the scripts from the cloned file and perhaps a few unneeded tables. Scripts are not currently used by FMTouch for any operations. |
| How do I Zip a file on the Mac? |
| Here is a simple tutorial |
| Where do I get the iPhone 2.0 software update? |
| The Apple Software update page is located here |
| Can my database be more than 10mb's |
| Yes the size of your database does not really matter. Generally it is the size of the DDR. The smaller the DDR the better. Remember you are working on an iPhone with limited real estate. |
| In version 1.16 I am having problems FMTouch handling over 5000 records |
We have heard a few people that are having problems with record counts of over 5000 while using version 1.60. However we do have people running in the upwards of 100,000 records or more. In version 1.23 we have changed the way that FMTouch handles the iPhone and iPod memory blocks.
*****Update**** The new update has been released to the Apple Store and we are pleased to say that people are working with 100,000 records plus! Here is a comment from our FMTouch forums.
"Wow! I now have over 18,000 records in my AR Book database, and it searches in the blink of an eye! Thanks Apple for a fast iPhone, and FMWebschool for an awesome app." |
| I am having problems syncing with my Mac |
If you are having problems syncing 99% of the time it is because of a few things.
1. You have a firewall set up - and the correct port is not open
2. You are trying to sync through the USB cable
3. You do not have the plug-in correctly installed
Please use this online wizard to make sure your computer is properly set up. |
| I am having problems syncing with my PC |
If you are having problems syncing 99% of the time it is because of a few things.
1. You have a firewall set up - and the correct port is not open
2. You are trying to sync through the USB cable
3. You do not have the plug-in correctly installed
Please use this online wizard to make sure your computer is properly set up. |
| Do you have an online Forum? |
| Yes we certainly do! You can join the forum here - http://fmwebschool.com/frm/index.php?board=39.0 |
| I'm getting a new iPhone how do I copy FMTouch to the new phone? |
| "If you need to move FMTouch to a different iPhone, you just purchase it again with the same iTunes account and you will not be charged by Apple for it." |
| Follow the FMTouch developers are twitter |
You can now follow the lead developers Michael Petrov and Stephen Knight on Twitter.
Follow Michael Petrov
Follow Stephen Knight |
| Are container fields supported? |
| Yes, beginning with version 1.30 we added container field support. There is a great movie demonstrating all of the new container field functionality on the movies page. |
